Terms

It is highly recommended for every website visitor or buyer to read, understand and accept all the terms & conditions  :-

This entire agreement becomes enforceable immediately when you place the order for our product(s). Although some parts of this agreement becomes enforceable even if you visit our website. Placing the order itself means You accept all the terms & conditions mentioned in this agreement.

The following terminology applies to Terms & Conditions, Privacy Statement, Return Policy and any of all agreements:

“Client”, “Customer”, “You” and “Yours” refers to the person visiting the website or buyer of our product(s).

“The Firm”, “Firm”, “Business Firm”, “We” and “Us” refers to our business firm which is running in the name and style of “Vijaydhanush Enterprises” and has its registered address at 28, Defence Enclave, Mohan Garden, New Delhi 110059, INDIA.

Domain names zebriana.com and zebriana.in are owned by us. We hold the right to shift or transfer the website content to either of the two aforesaid domains. This will not nullify, invalidate or cancel the agreement between us.

Eligibility 

You must be at least 18 years of age to be eligible to buy our products.

Privacy Statement

We will never sell or rent your personal information to anyone and neither make it public. However your information will be accessible for our employees, affiliates and partners. We constantly review our systems to ensure the best possible data security.

However in case of crime related matters we may share your information with the Law enforcement agencies for the investigation purpose.

Payment Terms

We accept all major Debit card, Credit Card, Electronic Wallet and Net banking to receive the payment via internet. Bank transfer is also an accepted method of online payment. Apart from online system, You may also make the payment by the offline channel of Cash on Delivery a.k.a COD in some areas.

We reserve the right to reject any order and cancel the payment made by You.

Compensation Policy

No compensation will be given by the company, if the quality of our products or customer service don’t meet your expectation. You will be entitled for product replacement or exchange at approval of our sales team or management. In case of replacement or exchange, it is your sole responsibility to dispatch the product back to our distribution center at your cost within the prescribed time frame of 7 days from the date of replacement approval. No replacement will be provided if you fail or ignore or deny to comply with above mentioned clause.

Unlawful or Unreasonable requests for compensation or refund may lead to loss to our business firm and we hold the right to temporarily or permanently block the account of such customers. Even in extreme cases we may try not to take legal action against you but will still be entitled to exercise our legal rights to the fullest and claim for any type of damage made by you.

Indemnity

You agree to defend, indemnify and hold harmless Vijaydhanush Enterprises, its owners, partners, agents, affiliates, office, building, assets and employees arising from the use of our products or breach of our agreement. This includes but not limited to the legal fees or court fees also.

Website Unavailability

We will not be responsible if the site is not available at any point of time or for any period.

Modification

We reserve the right to change or modify or add or remove any part of this agreement or product prices or any content of this website at any time without any prior notice. It is your responsibility to check for the modifications.

Invalidity

If any part(s) of this agreement is not enforceable or invalid, that will not make the agreement invalid or unenforceable.

Third Party Links

Our website(s) Zebriana.com / Zebriana.in may contain links to other websites which are not under our control and hence we will not be held responsible for the content of such websites. We have provided such links only for your convenience, knowledge & information but it should not be considered as “Endorsement”.

Cancellation Policy

You may opt to cancel the order anytime before it is dispatched to You. Notification should be made to our sales by Email or SMS or Voice Call. We reserve the right to levy a cancellation charge of Rs 150 for zero power glasses and Rs 350 for prescription glasses.

Pricing

All rates are mentioned in INR (Indian Currency). Prices and Products are subject to change at a sole discretion of Zebriana.com/ Zebriana.in

Disputes

We will do our best to resolve all valid issues related to our product or website or our business practices. It might take some days or weeks or months to understand and conclude the matter. This procedure will not be considered as harassment and you promise to comply with us during the process. All disputes are subject to Delhi Jurisdiction only. Financial value of damage(s) claimed by you in the court should not be more than the price of the product purchased by you from us.

Disclaimer

We are an independent firm and have no relation with any third party unless expressly specified by us. Our products should not be used as medical alternative to cure any medical problem, disorder or disease. It is the sole responsibility of you as a customer, to read our disclaimer/ refund & other policies before purchasing any of our products.

TAX

VAT or CST/ Sales tax is an indirect tax levied by the Government. Prices of all our products include VAT (Value Added Tax) or CST/ Sales Tax.

Shipping, Processing & Transit Time

In case of zero power glasses, we will try to immediately ship the same to you after order confirmation but for prescription glasses, it may take 3 days as processing time. It usually takes maximum 2 to 3 days as transit time to destination point in North India and 3 to 4 days to South India. However this is just an estimate and practically transit time can be less or more also.

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