Delivery Disclosure

We feel it is important for our customers to understand the delivery process.

  1. Our consignments are handled by third party courier services like DTDC, Trackon Couriers, SpeedPost etc.
  2. Once the order is placed, online tracking details are emailed within 24-36 hours.
  3. As compared to other areas of India, delivery time is faster to metro cities like Delhi/ NCR, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore.
  4. The transit time can vary from location to location and it is not practical to give commitment on the same but usually most of the parcels get delivered within 3 business days.
  5. We prefer SpeedPost (Government operated postal system) for rural areas and private couriers for urban areas.
  6. Parcel movement does not take place on Sunday and Public holidays.
  7. If you think you have missed the delivery attempt at your doorstep or have any other issue, kindly get in touch with us so that we can co-ordinate with courier company. You may also directly contact the courier company on the phone number provided by us through email.